Engineers, not just a help desk
The people who support you also design cloud platforms, automate infrastructure and run large projects. You get senior expertise when you need it.
Why Micradex
A technology partner that combines everyday IT support with senior engineering and project leadership.
Security built in
MFA, patching and least-privilege access are part of how we work, not an upsell.
Compliance-ready
We work with multiple clients in the healthcare industry, meeting their HIPAA, SOC 2 and other security requirements.
Plain answers
We explain what we find and what it will cost, in business terms, before any work begins.
Nationwide and accountable
We support clients across the United States from our headquarters in Belmont, North Carolina.
US-based team, global perspective
Our team is based in the United States, and we work smoothly with distributed and offshore teams. We fit in alongside your staff, wherever they are.
Our process
1. Assess
We review your environment, risks and goals, and tell you plainly what we find.
2. Plan
You get a prioritized roadmap with costs and timelines before any work starts.
3. Implement
Our engineers deliver the work in agreed stages, with regular check-ins.
4. Manage
We monitor, maintain and improve your systems so they stay secure and reliable.
Specialties
Where we go deep
Specialized expertise we bring to both managed and professional services engagements.
Zero trust access with Zscaler
Design, deployment and management of Zscaler Private Access, with App Connectors on premises, in AWS or in Azure and sign-in through Entra ID with MFA.
Identity and single sign-on
Microsoft Entra ID, Okta and AWS IAM Identity Center.
Microsoft 365
Tenant setup and hardening, and migrations from other providers.
Healthcare IT and HIPAA
We support multiple healthcare clients today and bring years of experience in large, regulated healthcare-data environments.
SOC 2 readiness
We help clients prepare their own environments for SOC 2, from access controls and logging to documented, repeatable processes.
Infrastructure as code
AWS and Azure environments defined in Terraform and deployed through CI/CD pipelines, so every change is reviewed and repeatable.
Ready to talk about your IT?
Tell us what you need and we will get back to you, usually within one business day.