Engineers, not just a help desk
The people who support you also design cloud platforms, automate infrastructure and run large projects. You get senior expertise when you need it.
Why Micradex
A technology partner that combines everyday IT support with senior engineering and project leadership.
Security built in
MFA, patching, backups and least-privilege access are part of every engagement, not an upsell.
Healthcare experience
Much of our work is with healthcare organizations. We sign HIPAA Business Associate Agreements and build environments that protect patient data.
Plain answers
We explain what we find and what it will cost, in business terms, before any work begins.
Nationwide, and accountable
We support clients across the United States, remotely and onsite, from our headquarters in Belmont, North Carolina.
Our process
1. Assess
We review your environment, risks and goals, and tell you plainly what we find.
2. Plan
You get a prioritized roadmap with costs and timelines before any work starts.
3. Implement
Our engineers deliver the work in agreed stages, with regular check-ins.
4. Manage
We monitor, maintain and improve your systems so they stay secure and reliable.
Specialties
Where we go deep
Specialized expertise we bring to both managed and professional services engagements.
Zero trust access with Zscaler
Design, deployment and management of Zscaler Private Access, with App Connectors in your data center, AWS or Azure and sign-in through Entra ID with MFA.
Microsoft 365 and Entra ID
Tenant setup and hardening, identity and single sign-on, and migrations of mailboxes and SharePoint from other providers.
Healthcare IT and HIPAA
We sign Business Associate Agreements, support healthcare clients today, and bring years of experience in large, regulated healthcare-data environments.
SOC 2 readiness
We help clients prepare their own environments for SOC 2, from access controls and logging to documented, repeatable processes.
Infrastructure as code
AWS and Azure environments defined in Terraform and deployed through CI/CD pipelines, so every change is reviewed and repeatable.
Ready to talk about your IT?
Tell us what you need and we will get back to you, usually within one business day.